Highly Trained Restoration Specialists

SERVPRO of Kent, a trusted restoration and cleaning company based in Washington, is renowned for its exceptional service and customer satisfaction. Their dedicated team handles a wide range of residential and commercial needs, including water, fire, mold, storm, and general cleaning services. With their expertise and cutting-edge equipment, they swiftly respond to emergencies, restoring properties to their original condition. Specializing in water damage restoration, fire damage restoration, and mold remediation, SERVPRO of Kent follows industry protocols for thorough cleanups. What sets them apart is their unwavering commitment to customer service, ensuring open communication, prompt response times, and personalized solutions. Clients appreciate their knowledgeable staff who guide them through the restoration process and provide regular updates. As the go-to choice for comprehensive restoration and cleaning services, SERVPRO of Kent is highly recommended by residents and businesses in the Kent area.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Kent offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)