Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

SERVPRO of Kent, located in Washington, is a highly regarded restoration and cleaning company known for its exceptional service and dedication to customer satisfaction. Providing services to both residential and commercial clients, they offer a wide range of solutions including water, fire, mold, storm damage restoration, and general cleaning services. With a skilled and experienced team, SERVPRO of Kent responds promptly to emergencies, utilizing advanced equipment to efficiently restore properties. Specializing in water damage restoration, fire damage restoration, and mold remediation, they adhere to industry standards to ensure thorough cleanups. Their customer-oriented approach is evident through open communication, quick response times, and tailored solutions. Clients appreciate the guidance and regular updates provided by their knowledgeable staff. SERVPRO of Kent is the trusted choice for comprehensive restoration and cleaning services, preferred by residents and businesses in the Kent area.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction