The Water Damage Restoration Process

Situated in Washington, SERVPRO of Kent has earned a stellar reputation as a reliable restoration and cleaning company, consistently delivering exceptional service and ensuring customer satisfaction. With a focus on serving both residential and commercial clients, they offer an extensive range of services encompassing water, fire, mold, storm damage restoration, and general cleaning needs. Equipped with a skilled and certified team, SERVPRO of Kent swiftly responds to emergencies, utilizing cutting-edge equipment to restore properties efficiently. Their specialization in water damage restoration, fire damage restoration, and mold remediation ensures a thorough cleanup process in adherence to industry standards. What distinguishes them is their unwavering dedication to customer service, characterized by transparent communication, prompt response times, and personalized solutions. Clients value the guidance and regular updates provided by their knowledgeable staff, who ensure a smooth restoration process. SERVPRO of Kent is the trusted choice for comprehensive restoration and cleaning services among residents and businesses in the Kent area.

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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